Returns and Refunds Policy

 
 

Thank you for shopping at 204.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.


To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • You have the receipt or proof of purchase


Products that do not meet these criteria will not be considered for return.


Please contact us before you send the product:

By email: contact@monochrome.paris

Send the product with its original packing and the receipt or proof of purchase, to:
Monochrome 204 rue Saint Martin 75003 Paris France


Shipping charges

Shipping charges incurred in connection with the return of a product are refundable.


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items

Sale items can be refunded.


Digital products

We issue refunds for digital products within 7 days of the original purchase of the product.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: contact@monochrome.paris